Because confidentiality is a cornerstone of our business, we never publish any information that may identify clients or reveal what we have done for them. This is a typical scenario that we have compiled from real experiences with multiple clients.
A 45-year old family business that fabricated steel products employed the founders, their three children and eight grandchildren. After a 15-year period of continuous growth and profits, the end of the mining boom caused sales to slump. The business was operating at a loss and costs were increasing.
The board engaged us to review the business and advise on increasing its profitability.
We discovered the core problem was a collection of outdated systems and processes that had grown organically during the good times. Coupled to this was a cultural problem resulting from 15 years of easy business.
Our solution was to design and implement a modernisation and improvement program that had numerous components.
The business has experienced a complete turnaround. It is now system-driven with a very clear focus on innovation, flexibility, waste reduction and automation.
The turnaround has achieved measurable results.
We continue to work closely with the board, which retained us to provide coaching and consulting services.